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Information
About Mayors
Delivery Information
Christmas & New Year Delivery Information
Place your order by Friday, December 20th, and enjoy free express delivery to ensure it arrives in time for Christmas!*
Express Delivery Service Schedule
Order By (before 3pm) | Delivered On |
December 20th | December 21st |
December 21st - 23rd | December 24th |
December 24th - 26th | December 27th |
December 28th - 29th | December 30th |
December 30th | December 31st |
December 31st - January 2nd | January 3rd |
Normal next day service resumes January 2nd.
*Applicable to orders of $100 and up. Exceptions and weather delays may apply on express delivery service. Please see product pages for detailed delivery options.
Standard Delivery - Free
Our standard delivery service for online purchases is provided by secure shipping services and is free regardless of how much you spend, and you will normally receive your order within 1-3 business days. We deliver Monday to Saturday between the hours of 8:00 am to 6:00 p.m.. All deliveries will require adult signature upon receipt.
Tracking information for all online purchases will be provided via email at the time of shipping.
Insurance
Your Mayors Purchase is insured from our facility until the moment you receive your item.
Delivery Delays
We always endeavour to deliver your item on time. In exceptional circumstances such as adverse weather, or severe road network issues we may experience delays. We politely point out that in such circumstances, we do not take responsibility for any impact such delays may have.
Lost Packages
Even though our packages are sent via secure courier, on rare occasions we do experience losses whilst in transit. Please get in touch with our client service team if you think this may be the case with your order.
Please be aware that if we are not contacted within 30 days, an insurance claim cannot be made thus you will be unable to claim any loss from Mayors.
Exclusions
- We ship only to U.S. Continental addresses.
- We do not ship to P.O. Box addresses.
- We do not ship to third party forwarding businesses.